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FAQ

Booking

How to search, compare and book a car on the iappy network.

How do I book a car on iappy?

Enter where you need the car and your pick-up and drop-off dates: you'll see the rental locations near you with vehicles available for that period. Choose the category and package you prefer, complete digital check-in and confirm the booking.

Do I book a specific model or a category?

You book a vehicle category, for example a city car or a compact SUV, following the standard used across the rental industry. The models shown are representative of the category: the actual vehicle is assigned by the rental company at pick-up.

When do I get confirmation?

The request reaches the rental company immediately, who confirms it from their own software. You get confirmation by email with all the pick-up details: the location's address, time, and documents to bring.

Can I change or cancel my booking?

Cancellation is free up to 24 hours before pick-up, unless the package you chose states otherwise. To change dates or duration, contact the location directly: you'll find their details in the confirmation email.

Is there a minimum age to rent?

Minimum age and licence-holding requirements are set by each rental company and can vary by vehicle category. The applicable conditions are shown before you confirm the booking.

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