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FAQ

Payments and deposit

How to pay, what the price includes, how the deposit works.

How do I pay for the rental?

Payment is made online by card at the time of booking. The price shown is the total for the rental period you chose, with any extras you selected already included.

How does the deposit work?

The deposit isn't a charge: it's an amount pre-authorised on your card at pick-up and released at drop-off, provided there's no damage or additional charges. The amount is shown clearly before you confirm the booking.

What's included in the price?

Every package states the included kilometres, the deductible applied and the services covered. Extra costs such as additional kilometres or extra days are shown in the package's terms before payment.

Can I reduce the deductible?

Yes, where the rental company offers deductible reduction as an extra: you add it when booking, and the amount you're liable for in case of damage is reduced accordingly.

Do I get an invoice?

Yes. The invoice or receipt is issued by the rental company you picked up from, since the rental contract is with them. If you don't receive it, you can request it directly at the location.

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