How To Fix A Crashed iPhone
As I reported before, there have been reports of Apps crashing the new iPhone, sometimes these crashes are so bad that they require a complete restore.
The problems being reported all seem to relate to the installation of applications. It is not confined to apps you install via iTunes, as the crashes are being reported when installing on the phone itself. Many app developers are claiming that the problem lies with Apple, but irrespective, if your Apple goes into meltdown, you need a way to fix it.
The standard method to restart a locked up iPhone is to press the home and power keys at the same time and hold them for 6 seconds. This forces the iPhone to shut down and normally would clear any problem when you press the power key again to turn it back on. However, this method is not always effective in the case of an iPhone locking up during an application installation. If after trying this method, you get stuck on the reboot screen, you will have to force the phone into recovery mode, which performs an iTunes firmware restore.
To use recovery mode, and hopefully get your iPhone back in working order, follow these steps:
- Turn your iPhone off by holding the Sleep/Wake button for 5 - 6 seconds.
- Press and hold the Home button and plug the iPhone into your Mac or PC.
- Keep holding the Home button until you see a yellow triangle or a dock cable and iTunes icon.
- Release the Home button.
- Open iTunes, which will say it has detected an iPhone in recovery mode.
- Click ‘OK’.
- Click restore.
Sit back and wait, there are reports of recovery taking up to several hours to complete, so if it looks like the green progress bar is hardly moving, don’t turn it off and try again, it simply takes time, you will jsut have to be patient.
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